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Virtual workshop
26 octobre – 3 novembre 2020  Manifestation terminée

Many ISO’s developing country members provide conformity assessment services (such as certification, testing, inspection …etc.) on a commercial basis or they may be operated or mandated by the government. These services represent one of the major sources of funding and financial sustainability of such organizations.

The conformity assessment activities should follow the requirements contained in the appropriate international standards, developed by the ISO’s Committee on Conformity Assessment (CASCO), to ensure consistency worldwide and facilitate cross-border acceptance of results, making regional and international trade easier. The WTO TBT agreement asks the WTO members to use international standards or guides issued by international standardizing bodies as a basis for national procedures for conformity assessment. 

The ISO Capacity Building unit, in collaboration with the secretariat of ISO’s Committee on Conformity Assessment (CASCO) is organizing a virtual regional workshop on product certification based on ISO/IEC 17065 and 17067. 


Workshop objectives and format 

The ISO virtual regional workshop aims to achieve the following objectives:  

  1. Provide requisite knowledge and understanding of the internationally agreed standards on the requirements for bodies certifying products, processes and services as well as the fundamentals and guidelines for product certification schemes.  
  2. Define terminology and identify documents, best practices, and other resources that can be helpful in building an understanding of these standards.  
  3. Identify the content (including types of documents and data) that may be helpful in demonstrating compliance with each requirement and how this content is reviewed during an assessment.  
  4. Discuss the accreditation requirements for ISO/IEC 17065.  
  5. Provide a forum for exchange of experiences and to promote discussion among the target audience.    

The virtual workshop consists of many technical sessions that will be delivered throughout four days and spaced over two weeks with plenty of opportunity for group activities, group discussions and individual working to get the most out of it and build long-term knowledge retention. The participants will be asked to work together in asynchronous format during the two weeks on an assignment and share their work result on the last day of workshop. Further details will be provided to the participants in due course.  


Target audience 

The workshop will target a total of 22 participants nominated by the ISO members from 22 English speaking African countries. The participants represent the following:  

  1. Staff members of the national standards bodies who are directly involved in product certification activities, and  
  2. Staff members of the national accreditation bodies who are directly involved in accreditation of product certification schemes.  
  • When


  • Day 4: 

  • Where

    Virtual workshop

  • Language

    English

Registration closed 

Speakers

Alister Dalrymple - AFNOR
Alister Dalrymple
Director, Business Development and Partnerships
AFNOR
Thomas Facklam
Thomas Facklam
Co-chair of the IAF/ILAC joint working group A-series

A big thank you to the International Trade Center (ITC) for providing a dedicated platform for the delivery of this virtual workshop to create a comprehensive remote workshop experience, with the active involvement of the ISO trainers.
 

Programme

Timing Subject WHO

15 minutes

Welcome and introductions

ISO & UNE

1-1:15 hour

National Experience – prevention and response to COVID in tourism

15 minutes

1. Spanish Tourism Quality Institute (ICTE)

  • Identified need for protocols during COVID
  • How they conducted consultations (tips for NSBs)
  • Collaboration with UNE on specifications
Maricruz Cádiz
Technical Director

15 minutes

2.  Turismo de Portugal

  • Digital platform for clean and safe procedures
  • Associated label
Leonor Picao
Coordinating Director, Offer Valuation Department

15 minutes

3.  ISO/TC 228/Working Group 13, Sustainable tourism

  • How to conduct safe and responsible recovery
  • Guidelines published
Alexandre Garrido
Convenor, 3. ISO/TC 228/Working Group 13, Sustainable tourism
15 minutes

4.  World Tourism Organization

  • Guidelines for governments and private sectors
Sandra Carvao
Chief, Market Intelligence and Competitiveness World Tourism Organization (UNWTO)
15 minutes

5.  International Chamber of Commerce

  • ICC's policy work for the tourism industry
  • Rebooting the sector using digital platforms
Gabriel Petrus
Deputy Director, Global Partnerships & Development, International Chamber of Commerce (ICC)
30 minutes

Need for international standards

  • A gap – what’s missing from current available international standards?
  • Developing a Technical Specification in a timeframe to meet the need
Natalia Ortiz de Zarate
Committee Manager, ISO/TC 228, Tourism and related services
15 minutes Q&A ISO
Timing Subject WHO

15 minutes

Welcome and introductions

ISO & UNE

1-1:15 hour

National Experience – prevention and response to COVID in tourism

15 minutes

1. Spanish Tourism Quality Institute (ICTE)

  • Identified need for protocols during COVID
  • How they conducted consultations (tips for NSBs)
  • Collaboration with UNE on specifications
Maricruz Cádiz
Technical Director

15 minutes

2.  Turismo de Portugal

  • Digital platform for clean and safe procedures
  • Associated label
Leonor Picao
Coordinating Director, Offer Valuation Department

15 minutes

3.  ISO/TC 228/Working Group 13, Sustainable tourism

  • How to conduct safe and responsible recovery
  • Guidelines published
Alexandre Garrido
Convenor, 3. ISO/TC 228/Working Group 13, Sustainable tourism
15 minutes

4.  World Tourism Organization

  • Guidelines for governments and private sectors
Sandra Carvao
Chief, Market Intelligence and Competitiveness World Tourism Organization (UNWTO)
15 minutes

5.  International Chamber of Commerce

  • ICC's policy work for the tourism industry
  • Rebooting the sector using digital platforms
Gabriel Petrus
Deputy Director, Global Partnerships & Development, International Chamber of Commerce (ICC)
30 minutes

Need for international standards

  • A gap – what’s missing from current available international standards?
  • Developing a Technical Specification in a timeframe to meet the need
Natalia Ortiz de Zarate
Committee Manager, ISO/TC 228, Tourism and related services
15 minutes Q&A ISO
Timing Subject WHO

15 minutes

Welcome and introductions

ISO & UNE

1-1:15 hour

National Experience – prevention and response to COVID in tourism

15 minutes

1. Spanish Tourism Quality Institute (ICTE)

  • Identified need for protocols during COVID
  • How they conducted consultations (tips for NSBs)
  • Collaboration with UNE on specifications
Maricruz Cádiz
Technical Director

15 minutes

2.  Turismo de Portugal

  • Digital platform for clean and safe procedures
  • Associated label
Leonor Picao
Coordinating Director, Offer Valuation Department

15 minutes

3.  ISO/TC 228/Working Group 13, Sustainable tourism

  • How to conduct safe and responsible recovery
  • Guidelines published
Alexandre Garrido
Convenor, 3. ISO/TC 228/Working Group 13, Sustainable tourism
15 minutes

4.  World Tourism Organization

  • Guidelines for governments and private sectors
Sandra Carvao
Chief, Market Intelligence and Competitiveness World Tourism Organization (UNWTO)
15 minutes

5.  International Chamber of Commerce

  • ICC's policy work for the tourism industry
  • Rebooting the sector using digital platforms
Gabriel Petrus
Deputy Director, Global Partnerships & Development, International Chamber of Commerce (ICC)
30 minutes

Need for international standards

  • A gap – what’s missing from current available international standards?
  • Developing a Technical Specification in a timeframe to meet the need
Natalia Ortiz de Zarate
Committee Manager, ISO/TC 228, Tourism and related services
15 minutes Q&A ISO
Timing Subject WHO

15 minutes

Welcome and introductions

ISO & UNE

1-1:15 hour

National Experience – prevention and response to COVID in tourism

15 minutes

1. Spanish Tourism Quality Institute (ICTE)

  • Identified need for protocols during COVID
  • How they conducted consultations (tips for NSBs)
  • Collaboration with UNE on specifications
Maricruz Cádiz
Technical Director

15 minutes

2.  Turismo de Portugal

  • Digital platform for clean and safe procedures
  • Associated label
Leonor Picao
Coordinating Director, Offer Valuation Department

15 minutes

3.  ISO/TC 228/Working Group 13, Sustainable tourism

  • How to conduct safe and responsible recovery
  • Guidelines published
Alexandre Garrido
Convenor, 3. ISO/TC 228/Working Group 13, Sustainable tourism
15 minutes

4.  World Tourism Organization

  • Guidelines for governments and private sectors
Sandra Carvao
Chief, Market Intelligence and Competitiveness World Tourism Organization (UNWTO)
15 minutes

5.  International Chamber of Commerce

  • ICC's policy work for the tourism industry
  • Rebooting the sector using digital platforms
Gabriel Petrus
Deputy Director, Global Partnerships & Development, International Chamber of Commerce (ICC)
30 minutes

Need for international standards

  • A gap – what’s missing from current available international standards?
  • Developing a Technical Specification in a timeframe to meet the need
Natalia Ortiz de Zarate
Committee Manager, ISO/TC 228, Tourism and related services
15 minutes Q&A ISO

Contact

Al-Khammash Nesreen
Nesreen Al-Khammash
Programme Manager
ISO/CS