ISO standards are pivotal in promoting enjoyable, sustainable and responsible travel experiences. They address key factors such as service quality, environmental impact, and cultural sensitivity, training requirements for tourism-related professions as well as guidance on how to communicate leisure and entertainment offerings, helping to enhance the reputation and competitiveness of destinations and service providers.

Insights

Quality management: The path to continuous improvement

There are many misconceptions about what a quality management system (QMS) does. Let’s delve into what a QMS is, what it should look like and why your company absolutely needs one.

Embracing net zero: a crucial step towards a sustainable future
Achieving net-zero carbon emissions is not just an environmental imperative; it also presents significant opportunities for organizations of all sizes.
Young woman wearing a protective face mask taps on her smartphone as she waits for a night flight at a quiet airport terminal gate.

Travel tech

Five innovations that will change the way you travel. 

Sample standards

Recreational diving services — Requirements for rebreather instructor training

Tourism and related services —Tourist information services — Requirements and recommendations

Tourism and related services — Online travel agency (OTA) — Guidelines for online accommodation booking platform services

Stationary training equipment
Part 2: Strength training equipment — Additional specific safety requirements and test methods

Stationary training equipment
Part 7: Rowing equipment — Additional specific safety requirements and test methods

Recreational diving services — Requirements for rebreather diver training — Decompression diving to 60 m