ISO/DIS 32122

This Draft International Standard is in the enquiry phase with ISO members.

ISO/DIS 32122

CHF 63

Convert Swiss francs (CHF) to your currency

Abstract

This document gives guidance on online dispute resolution (ODR) for e-commerce transactions including Basic Principles of ODR, Technical Conditions and Operational Manuals to e-commerce operators (including e-commerce platform operators) which aim to develop their own ODR service, and ODR service providers that are outsourced by e-commerce operators.

General information

Status
: Under development

You can help develop this draft international standard by contacting your national member

Stage
: DIS ballot initiated: 12 weeks [40.20]
Edition
: 1

Number of pages
: 14
Technical Committee :
ISO/TC 321

ICS :
03.080.30 35.240.63
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