About

Scope

Standardization of the terminology and specifications of the services offered by tourism service providers, including related activities, touristic destinations and the requirements of facilities and equipment used by them, to provide tourism buyers, providers and consumers with criteria for making informed decisions.

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ISO/TC 228

Visit the Technical Committee's own website for more information.

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44
published ISO standards *

under the direct responsibility of ISO/TC 228

15
ISO standards under development *

under the direct responsibility of ISO/TC 228

63
Participating members
41
Observing members

* number includes updates

Reference Title Type
ISO/TC 228/AG 1 Communication Working group
ISO/TC 228/CAG   Chair Advisory Group Working group
ISO/TC 228/WG 1   Diving services Working group
ISO/TC 228/WG 3   Tourist information and reception services Working group
ISO/TC 228/WG 7   Adventure tourism Working group
ISO/TC 228/WG 8 Yacht harbors Working group
ISO/TC 228/WG 11   Bare boat charter services Working group
ISO/TC 228/WG 13   Sustainable tourism Working group
ISO/TC 228/WG 15 Accommodation Working group
ISO/TC 228/WG 16   Restaurants Working group
ISO/TC 228/WG 17   Tourist visits Working group
ISO/TC 228/WG 19   Online travel agencies (OTA) Working group
ISO/TC 228/WG 20   Exhibition and Convention Working group

 

Joint working groups under the responsibility of another committee
Reference Title
ISO/TC 289/JWG 4 Joint ISO/TC 289 - ISO/TC 228 WG: Brand evaluation-Tourism city
Liaison Committees to ISO/TC 228

The committees below can access the documents of ISO/TC 228:

Reference Title ISO/IEC
ISO/TC 83 Sports and other recreational facilities and equipment ISO
ISO/TC 145/SC 1 Public information symbols ISO
ISO/TC 262 Risk management ISO
ISO/TC 269 Railway applications ISO
ISO/TC 289 Brand evaluation ISO
ISO/TC 304 Healthcare organization management ISO
ISO/TC 312 Excellence in service ISO
ISO/TC 324 Sharing economy ISO

 

Liaison Committees from ISO/TC 228

ISO/TC 228 can access the documents of the committees below:

Reference Title ISO/IEC
ISO/TC 83 Sports and other recreational facilities and equipment ISO
ISO/TC 145/SC 1 Public information symbols ISO
ISO/TC 262 Risk management ISO
ISO/TC 268 Sustainable cities and communities ISO
ISO/TC 289 Brand evaluation ISO
ISO/TC 292 Security and resilience ISO
ISO/TC 312 Excellence in service ISO
ISO/TC 321 Transaction assurance in E-commerce ISO
ISO/TC 324 Sharing economy ISO
ISO/PC 335 Guidelines for organizations to increase consumer understanding of online terms and conditions ISO

 

Organizations in liaison (Category A and B)
Acronym Title Category
AIPC International Association of Convention Centres A
ANEC European Association for the Co-ordination of Consumer Representation in Standardization A
EC - European Commission European Commission A
ECTAA The European Travel Agents' and Tour Operators' Associations A
EFCO&HPA European Federation of Campingsite Organisations and Holiday Park Associations A
EU Travel Tech EU Travel Tech Organization A
GSTC Global Sustainable Tourism Council A
HOTREC Hotels, Restaurants & Cafés in Europe A
IAAPA International Association of Amusement Parks and Attractions A
IATA International Air Transport Association A
IH&RA International Hotel & Restaurant Association A
SBS - Small Business Standards Small Business Standards A
UFI The Global Association of the Exhibition Industry A
UNWTO World Tourism Organization A
WFTGA World Federation of Tourist Guides Associations A
WTCF World Tourism Cities Federation A
UNEP United Nations Environment Programme B

Organizations in liaison (Category C)

C liaisons participate at the level of a Working Group

Acronym Title Category
AAUS American Academy of Underwater Sciences C
AQUATIL aquatil gGmbh C
ATTA Adventure Travel Trade Association C
CMAS World Confederation of Underwater Activities C
DAN Divers Alert Networ C
EBA - boating/navigation The European Boating Association C
EDPA The Experiential Designers and Producers Association C
EUF European Underwater Federation C
IAEE International Association of Exhibitions & Events C
IAPCO International Association of Professional Congress Organisers C
ICOMIA International Council of Marine Industry Associations C
IFES International Association of Exhibition and Event Services C
REEF World Foundation REEF World Foundation C
RTC Rebreather Training Council C
WRSTC World Recreational Scuba Training Council C

ISO/TC 228 - Secretariat

UNE [Spain]

Asociación Española de Normalización
Génova, 6
E-28004 Madrid
Spain

Tel: +34 91 529 49 00
Fax: +34 91 310 49 76